Alliance Forums / Merchant Support / Version 2.0 Pre-Release Discussions

Closing Forum

kmangold — Thu, 06 Jul 2006 19:48:31 GMT

The Version 2.0 Pre-Release Discussions forum is now closed to new posts as v2.0 is in production. If you have any questions about v2, please use one of the other forums.

Thank you,

The Conversion is complete.

Paul — Sat, 27 May 2006 17:40:46 GMT

Version 2.0 came online just before 3:00pm. Please let us know via email if you have any difficulties before Monday.

Conversion Now Imminent

Paul — Thu, 25 May 2006 14:53:34 GMT

The conversion of all Alliance processing clients is on schedule and will occur this weekend.

The goal is to begin the upgrade at close of business Friday night, lock out all clients at 3:00am Saturday morning, and have login available on the new system at 3:00pm on Saturday.

There will be personnel onsite testing and available on Monday for support calls.

We will be posting any known issues on the pages affected, so please don't call to report something already posted, but if you run across anything that is not posted, please call.

imaging solution

Whitney — Tue, 02 May 2006 11:46:56 GMT

In testing the new demo site we have noticed there is no tab for "Imaging Solutions". Where do we go to process the scanned checks?
Thanks

Compatibilty Problems

Whitney — Thu, 27 Apr 2006 11:59:10 GMT

Will the new version of the web site be combatable with Fire Fox version 1.5? I have tested the test site with Fire Fox and found that it seems to have some issues with this browser.

i have also tested the current version with Internet Explorer 7 beta 1 and found it to be completely in comaptable. Will this also be addressed in the new version 2 as well?

Target Date for Version 2.0 Conversion

Paul — Fri, 14 Apr 2006 20:44:37 GMT

The upgrade to Version 2.0 will take place over Memorial Day weekend.

You will be hearing more shortly, including training session times and topics.

We anticipate a smooth transition and trust all will appreciate the change.

A discussion (question being answered in a private forum) of Version 2.0

Paul — Wed, 07 Dec 2005 11:40:39 GMT

Paul (12/5/2005)

The current version of the Gateway is the Original. It was launched in early 2002 and has been added to with enhancements, new features, and modifications, and has evolved to its fullest safe potential.

With a long list of new features, enhancements, and capabilities we set out to redisign the system for multiple reasons, the least of which was not safety. By safety I mean stability.

Because of the programming language used and the database design of the current platform adding to it is very laborious, and growing volume will surely bring us to errors and bottlenecked processing eventually.

We also started licensing the platform to financial institutions and other companies in 2004 and creating a private label version takes quite a few days.

There are, as I mentioned, many more reasons but there is no reason to go into them.

Version 2.0 is basically the functionality and reporting of the current version, but totally redesigned from the ground up to enable clean and stable additions, modifications and enhancements.

It also makes creating a licensed private label system much easier to accomplish.

Once 2.0 is rolled out we will begin adding the enhancements and features, and the list is long, plus we are open to requests and suggestions. If it makes sense we are happy to include it.

The change in security is the result of the new design. It didn't make any sense to try to leave the old selector box type security in the new design, and with the extension of parent/child relationships like sub-merchants, operators, etc., we built into the new design a way to maintain parent/child infinitely with highly granular security, using roles and permissions.

More later .....

Pre-release training

Paul — Wed, 23 Nov 2005 18:16:53 GMT

With version 2.0 of the AllianceACH gateway near release, we are available for questions here and will soon be scheduling pre-release training.

For the most part, other than the initial splash screen having a lot more information on it, and the links being down the left side of your screen instead of under buttons on top of your screen, once you have navigated it a few times you will find it very much as it has been.

The biggest difference will be in managing operators and assigning permissions to operators. This will be the main part of training.

We will make sure that all of our clients have a good comfort level before we migrate operations to the new system.

In the meantime, please feel free to ask your questions.